Monthly
Annual Save 20%
Starter
Perfect for trying out HelpSpace AI
$0 /month
  • Up to 100 articles
  • 500 AI queries/month
  • 1 team member
  • Basic analytics
  • Community support
  • HelpSpace branding
Get Started Free
Enterprise
For large organizations
$99 /month
  • Everything in Pro
  • Unlimited AI queries
  • Unlimited team members
  • Custom AI training
  • Dedicated support
  • SLA guarantee
  • SSO & SAML
  • On-premise option
Contact Sales
FAQ

Frequently Asked Questions

Can I change plans later?

Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any differences.

What counts as an AI query?

Each question asked to the AI assistant counts as one query. Search queries and page views are not counted against your limit.

Is there a free trial?

Yes! All paid plans come with a 14-day free trial. No credit card required to start.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, Amex) and PayPal. Enterprise customers can pay via invoice.

Can I get a refund?

Yes, we offer a 30-day money-back guarantee. If you're not satisfied, contact us for a full refund.

Do you offer discounts for nonprofits?

Absolutely! Nonprofits and educational institutions get 50% off all plans. Contact us to apply.

Still Have Questions?

Our team is here to help you find the right plan for your needs.