Security at HelpSpace AI

Your data security is our top priority

Encryption

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Your content is protected at every stage.

SOC 2 Type II

We maintain SOC 2 Type II compliance, ensuring rigorous security controls and regular audits.

Access Control

Role-based access control, SSO support, and audit logs ensure only authorized access to your data.

Infrastructure

Hosted on AWS with redundant systems, automatic backups, and 99.9% uptime SLA.

Vulnerability Testing

Regular penetration testing and bug bounty program to identify and fix vulnerabilities.

GDPR Compliant

Full GDPR compliance with data processing agreements, EU hosting options, and privacy controls.

Our Security Practices

Data Protection

  • End-to-end encryption for all customer data
  • Regular automated backups with point-in-time recovery
  • Data isolation between customers
  • Secure data deletion upon account termination

Application Security

  • Secure development lifecycle (SDLC)
  • Code reviews and automated security scanning
  • Dependency vulnerability monitoring
  • Web application firewall (WAF)

Report a Vulnerability

If you discover a security vulnerability, please report it to security@helpspace.tech. We appreciate responsible disclosure and offer rewards for valid reports.