We're on a mission to make knowledge accessible and support effortless
HelpSpace AI was born from a simple frustration: finding answers shouldn't be hard. As developers and support professionals, we spent countless hours digging through outdated wikis, scattered documentation, and endless email threads just to find simple answers.
We believed there had to be a better way. What if all your knowledge—FAQs, documentation, past tickets, tribal knowledge—could be instantly searchable and conversational? What if customers could get accurate answers 24/7 without waiting for a human?
That vision became HelpSpace AI. Today, we're proud to help thousands of teams transform their customer support and knowledge management with the power of artificial intelligence.
To democratize access to knowledge by making it instantly searchable, conversational, and available to everyone—customers and employees alike.
A world where no question goes unanswered, where support is instant and delightful, and where knowledge flows freely within organizations.
Customer obsession, radical transparency, continuous innovation, and the belief that great software should be accessible to everyone.
A passionate team of engineers, designers, and support experts
Former Google engineer with a passion for AI and customer experience.
AI researcher turned entrepreneur. PhD in NLP from Stanford.
10+ years building B2B SaaS products at Zendesk and Intercom.
Award-winning designer focused on creating delightful user experiences.
We're always looking for talented people to join our team.