HelpSpace Blog

Insights on AI, customer support, and knowledge management

AI & Technology

The Future of AI-Powered Customer Support

How artificial intelligence is transforming the way companies interact with their customers.

Dec 15, 2024 5 min read
Best Practices

Building an Effective Knowledge Base: A Complete Guide

Tips and strategies for creating documentation that actually helps your users.

Dec 10, 2024 8 min read
Case Study

How TechCorp Reduced Support Tickets by 65%

A deep dive into how one company transformed their customer support with AI.

Dec 5, 2024 6 min read
Product Updates

Introducing Semantic Search 2.0

Our latest update brings even more powerful search capabilities to your knowledge base.

Nov 28, 2024 4 min read
Tips & Tricks

10 Ways to Improve Your FAQ Section

Simple changes that can make a big difference in customer self-service.

Nov 20, 2024 7 min read
Industry Insights

The State of Customer Support in 2024

Key trends and statistics shaping the future of customer experience.

Nov 15, 2024 10 min read