1. Introduction
At HelpSpace AI ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
Information You Provide
- Account information (name, email, company)
- Content you upload to our platform
- Communications with our support team
- Payment information (processed securely by our payment providers)
Information Collected Automatically
- Usage data and analytics
- Device and browser information
- IP address and location data
- Cookies and similar technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process transactions and send related information
- Send promotional communications (with your consent)
- Respond to your comments and questions
- Analyze usage and improve our services
- Detect and prevent fraud and abuse
4. Data Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations
- Professional advisors (lawyers, accountants)
- Law enforcement when required by law
- Business partners with your consent
5. Data Security
We implement industry-standard security measures including encryption, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Object to processing
- Data portability
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@helpspace.tech
Address: 123 Tech Street, San Francisco, CA 94102